IES is dedicated to providing first-class web hosting, with solid security and data protection for our clients. Our servers are run on a secure, high-end redundant computer network. Our hosting service offers a secure state-of-the-art data center with 24-hour, year-round monitoring system to ensure maximum uptime and system protection along with daily backups, redundant internet connections and on-site generators with battery backups.
Our dedicated staff provide phone, email and/or help desk support on an ongoing basis. Our technical support technicians are available to work with clients to resolve any and all issues that may be experienced. This support has proven critical in the successful implementation for our clients.
The following is a list of options provided with our state-of-the-art hosting service:
- Unlimited space for storing applicant provided content
- Full Network Redundancy
- Fully redundant (N+1) power and air conditioning system
- Best-of-breed equipment for routers, firewalls, and servers
- 40mbps connection to backup servers
- Connection to a high capacity backbone with multiple carriers to ensure consistent performance.
- Fully integrated monitoring system for all crucial building, server, and network
- Automatic Upgrades
- Interactive Help Desk for Technical Issues and/or Questions accessible 24/7/365
- 100% Network up-time